Career Opportunity

Atlanta, Georgia -Community Area Manager

Atlanta, Georgia

Career Description


Columbia Residential is looking for a professional Community Area Manager for Atlanta, GA:

The Community Area Manager is the result-driven leader responsible for achieving exceptional financial performance goals and maintaining the physical condition and marketability of properties for 3 to 5 communities (including their own). Effectively develops and leads strong property management, compliance, leasing, maintenance, and resident services teams to accomplish short and long-term objectives for assigned portfolios and established performance benchmarks. Maintain a high degree of trust, loyalty, and truthfulness as a Fiduciary of Columbia Residential.

Direct Reports:

Community Managers, Assistant Community Managers, and Senior Community Managers

  • Effectively develops and leads strong property management teams to accomplish short and long-term objectives for assigned portfolios and established performance benchmarks.
  • Consistently proves to be the dependable and knowledgeable leader of the management team.
  • Ensures complete and accurate information on prospective and current residents is recorded and all documents meet legal requirements and conform to company policies and procedures (execution of lease, application, eviction process, etc.). • Collaborates to set operational goals for each property and establishes company standards for property operations, leasing, collections, customer service and workplace safety.
  • Fosters a professional image in all aspects of property operations by setting a positive example to his/her staff.
  • Can be relied upon to carry out the responsibilities in an efficient and effective manner.
  • Enforces and adheres to company policies, rules, and regulations.
  • Represents Columbia Residential to the public and collaboratively develops a partnership with public officials, businesses, and agencies.
  • Demonstrates sound decision-making ability.
  • Able to effectively solve problem issues and create positive outcomes.
  • Follows instructions and completes tasks as assigned.
  • Ensures that issues are thoroughly addressed and effectively resolved.
  • Displays understanding of standards of performance. Clearly communicates these and other necessary standards to property personnel. Measures performance against these standards.
  • Demonstrates exceptional customer service skills.
  • Consistently participates in team and project meetings.
  • Effectively utilizes training, coaching employee evaluations and other means to ensure employee’s performance consistently meets or exceeds standards of performance. Where necessary, addresses weaknesses in performance.
  • Demonstrates effective use of management skills including motivation, evaluation, delegation, and supervision. When necessary, displays competence in recruiting, selecting, hiring, and training of new employees.
  • Preserves and respects resident and applicant confidentiality.
  • Ensures program compliance: REAC, LIHTC, HUD, other agencies, and lenders.
  • Implements solid procedures for the collection of rents on a timely basis, as well as strong efforts to recover lost income due to write-offs.
  • Understand the budget process through analysis of operating statement, develops strategies to meet or exceed budgeted levels of income and expense.
  • Effectively utilizes the tools available (statements, etc.) to monitor property performance.
  • Maximizes income to the property through increased rental rates, collection of miscellaneous income, effective resident retention programs, etc.
  • Oversees preparation of annual operating budgets and performs budget projections for all properties.
  • Analyzes actual income and expenses against approved budget guidelines, directs corrective action, and requests appropriate budgetary adjustments.
  • Conducts financial results reviews with Community Managers, Assistant Community Managers, and all site employees on a routine basis. Forecasts and identifies problems and takes corrective action.
  • Executes a preventive maintenance program and preserves the physical assets for the employment of staff, residents, and investors. • Oversees the physical condition and security of all communities.
  • Maintains knowledge of the physical condition of all properties and UPCS/REAC readiness.
  • Conduct physical site inspections. Makes recommendations for exterior and interior apartment improvements.
  • MINIMUM QUALIFICATIONS: Education: HS Diploma or GED Experience: Minimum five years multi-site property management experience including staff management and development, budgeting/financial analysis preferred.
  • Mixed income mixed-financed residential property management experience required. CPM or equivalent certified preferred. Qualifications and Skills: Solid property management operational experience; proven expertise in Project Based Section 8, Low-Income Housing Tax Credit Programs, and HOME programs; ability to manage projects from conceptualization to implementation; strong interpersonal skills that include conflict management and employee motivation; excellent analytical and problem-solving skills. Knowledge of Microsoft Word, Excel, and OneSite; excellent verbal and written communication skills; entrepreneurial, flexible, creative, and detail-oriented; ability to handle emergency situations and pressure due to complexity and time sensitivity. Extensive travel required; on-call 24/7 for emergencies.

Our Company Culture is Represented By These Core Values
Columbia Residential is the leading property management and Development Company in this region, specializing in the low-affordable market.

Our Mission Statement is:

  • To provide quality, safe, and affordable housing for low and moderate-income families.
  • To provide an environment for its team members to excel and to be recognized and rewarded for their accomplishments.
  • To provide the principals and partners with a fair return on their efforts and investments.

As a growing company with more than 50 communities in the Atlanta, GA area, we are always looking to add professional and superior Community Leasing Specialists/Leasing Consultants to our management team to align with our Mission Statement and Core Value for the communities we serve.

  • Excellence
  • Integrity
  • Responsibility
  • Responsiveness
  • Respect
  • Character

If these Core Values are part of your attributes, we welcome you to join Columbia Residential!

Flexible Benefits Options

Because we know that compensation is not your only consideration when making a career decision, Columbia Residential offers a rich and competitive benefits package to our team members.

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Supplemental Insurance (AFLAC)
  • Prescription Drug Coverage
  • Flexible Spending Account
  • 401(k) Retirement Savings Plan
  • Employee Assistance Program
  • Performance-based Bonus Program
  • Tuition and Professional Development Assistance
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