Career Opportunity

VP of Property Management

Atlanta, GA

Career Description

VP of Property Management

The VP of Property Management is a result driven leader responsible for the overall strategic direction, operations and profitability of the Company by achieving exceptional financial performance goals and maintaining the physical condition and marketability of properties in a multi-state region. Effectively develops and leads strong property management, compliance, leasing, maintenance and resident services teams to accomplish short and long-term objectives for assigned portfolio and established performance benchmarks.  Maintain a high degree of trust, loyalty, and truthfulness as a Fiduciary of Columbia Residential.

Direct Reports include Senior Regional Managers and Regional Managers

Essential Functions of the Position: Responsible for meeting or exceeding established performance benchmarks. Responsible for achieving financial performance objectives and managing the portfolio’s financial operations following company and regulatory guidelines:

  • Responsible for meeting or exceeding established performance benchmarks to include: Occupancy Rates, Economic Occupancy, Percent Rents Uncollected, Debt Service Coverage Ration, Cash Flow Variance, Payables less than 30 days, Lease Renewals, Emergency Service Orders Completed or Abated in less than 24 hours, Average Days Routine Service Orders Active, Percent of Make Ready, Re-Certifications Past Due and Average Building/Compliance/Management Review Score.
  • Effectively develops and leads strong property management teams to accomplish short and long-term objectives for assigned portfolio and established performance benchmarks.
  • Consistently proves to be dependable and knowledgeable leader of the management team.
  • Executes accurate and effective record keeping methods.
  • Ensures complete and accurate information pertaining to prospective and current residents is recorded and all documents meet legal requirements and conform to company policies and procedures (execution of lease, application, eviction process, etc.).
  • Assesses and recommends changes to current policies and operational practices. Plans, develops and implements operating policies, procedures and organizational structure.
  • Collaborates to set operational goals for each property and establishes company standards for property operations, leasing, collections, customer service and workplace safety.
  • Fosters a professional image in all aspects of property operations by setting a positive example to his/her staff.
  • Can be relied upon to carry out the responsibilities in an efficient and effective manner.
  • Enforces and adheres to company policies, rules and regulations.
  • Represents Columbia Residential to the public and collaboratively develops a partnership with public officials, businesses and agencies.
  • Demonstrates sound decision-making ability.
  • Able to effectively problem-solve issues and create positive outcomes.
  • Follows instructions and completes tasks as assigned.
  • Ensures that issues are thoroughly addressed and effectively closed.
  • Displays understanding of standards of performance. Clearly communicates these and other necessary standards to property personnel. Measures performance against these standards.
  • Demonstrates exceptional customer service skills.
  • Consistently participates in team and project meetings.
  • Effectively utilizes training, coaching, employee evaluations and other means to ensure employee’s performance consistently meets or exceeds standards of performance. Where necessary, addresses weaknesses in performance.
  • Demonstrates effective use of management skills including motivation, evaluation, delegation, and supervision. When necessary, displays competence in recruiting, selecting, hiring, and training of new employees.
  • Preserves and respects resident and applicant confidentiality.
  • Ensures program compliance: REAC, LIHTC, HUD, other agencies, and lenders.
  • Implements solid procedures for the collection of rents on a timely basis, as well as strong efforts to recover lost income due to write-offs.
  • Understands the budget process through analysis of operating statement, develops strategies to meet or exceed budgeted levels of income and expense.
  • Understands the budget process through analysis of operating statement, develops strategies to meet or exceed budgeted levels of income and expense.
  • Effectively utilizes the tools available (statements, etc.) to monitor property performance.
  • Maximizes income to the property through increased rental rates, collection of miscellaneous income, effective resident retention programs, etc.
  • Minimizes expenditures for the property by preventative maintenance practices, eliminating or delaying expenditures, comparative shopping practices, and maintaining reasonable levels of inventory.
  • Oversees preparation of annual operating budgets and performs budget projections for all properties.
  • Analyzes actual income and expenses against approved budget guidelines, directs corrective action and requests appropriate budgetary adjustments.
  • Conducts financial results reviews with Community Managers, Assistant Community Managers, and all site employees on a routine basis. Forecasts and identifies problems and takes corrective action.
  • Evaluates and monitors utility costs.
  • Executes marketing, leasing, and make-ready strategy to reach owner approved occupancy and rental income targets.
  • Evaluates and recommends adjustment of rental rates based on Comparable Market Surveys.
  • Executes a preventive maintenance program and preserves the physical assets for the employment of staff, residents, and investors.
  • Performs routine inspections on the property to provide residents with a secure environment (such as checking railings, balconies, parking areas, lighting, etc.)
  • Oversees the physical condition and security of all communities.
  • Maintains knowledge of the physical condition of all properties and UPCS/REAC readiness.
  • Conducts physical site inspections. Makes recommendations for exterior and interior apartment improvements.
  • Oversees and negotiates capital improvements and contract.

Minimum Qualifications

Education: Bachelor’s Degree in business or related field, advanced degree and/or professional certification desired.

Experience: Minimum ten years multi-site property management experience including staff management and development, budgeting/ financial analysis preferred. Mixed income mixed-financed residential property management experience required. CPM or equivalent certified preferred.

Qualifications and Skills:  Solid property management operational experience. Proven expertise in Project Based Section 8, Low Income Housing Tax Credit Programs and HOME programs. Ability to manage projects from conceptualization to implementation. Strong interpersonal skills that include conflict management and employee motivation. Excellent analytical and problem-solving skills.

Knowledge of Microsoft Word, Excel and OneSite. Excellent verbal and written communication skills. Entrepreneurial, flexible, creative and detail oriented. Ability to handle emergency situations and pressure due to complexity and time sensitivity.

Extensive travel required. On call 24/7 for emergencies.

VP of Property Management Functional Job Competencies required:

Decision-Making/Judgment, Communication, Budgets/Cost Control, Managing for Results, People

Development, Job Knowledge, Organizational Savvy, Managing Diversity, Leadership, and EOE.



Flexible Benefits Options

Because we know that compensation is not your only consideration when making a career decision, Columbia Residential offers a rich and competitive benefits package to our team members.

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Supplemental Insurance (AFLAC)
  • Prescription Drug Coverage
  • Flexible Spending Account
  • 401(k) Retirement Savings Plan
  • Employee Assistance Program
  • Performance-based Bonus Program
  • Tuition and Professional Development Assistance
  • Short-term Disability Insurance
  • Long-term Disability Insurance
  • Basic Life Insurance
  • Voluntary Life Insurance
  • Accidental Death and Dismemberment Insurance
  • Paid Time-Off (including your birthday!)
  • Paid Holidays
  • Health Reimbursement Account
  • Employee Referral Program

Our Company Culture is Represented By These Core Values

Columbia Residential is the leading property management and Development Company in this region, specializing in the low affordable market. Our Mission Statement is:

  1. To provide quality affordable housing for low and moderate income families.
  2. To provide an environment for its team members to excel and to be recognized and rewarded for their accomplishments.
  3. To provide the principals and partners a fair return on their efforts and investments.

As a growing company with more than 50 communities in the Atlanta, GA area, we are always looking to add professional and superior Community Managers to our management team to align with our Mission Statement and Core Value for the communities we serve.

  • Excellence
  • Integrity
  • Responsibility
  • Responsiveness
  • Respect
  • Character

If these Core Values are part of your attributes, we welcome you to join Columbia Residential!

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